Frequently Asked Questions
With Rentals, is a there minimum we have to spend?
Nope, if you are willing to pick up your rentals from our pickup location (zip code 27295), then your rental order can be however much. For weekend weddings, rentals can be picked up as early as the Thursday prior and dropped back on the Sunday or Monday after the wedding.
For us to deliver/ retrieve the rentals from your event venue, there is a $450.00 minimum spend.
If we rent plates, chargers and goblets from you, do we need to clean them?
The easiest answer is that we don’t want your bbq coming home with us.
Plates don’t have to be washed but do need to be scraped.
Goblets need to be rinsed and not sticky.
Chargers need to be free of food debris.
We always clean the rentals prior to your receiving them and when they are returned.
Do you supply table linens?
We do NOT supply linens of any kind, nor do we offer large furniture pieces as rentals. We do have several recommendations within the wedding community for those items though..
Is there a travel fee?
If Your wedding venue is more than 90 minutes from zip code 27292, there is a travel fee of $95.00. This goes for coordination services, decoration services and delivery/ retrieval of rentals.
Do Floral arches/ Floral Walls have to be delivered by you, or can we pick them up and drop the, back off to you?
You absolutely can pick up our floral walls as they break down and can be constructed within 5 minutes at the venue. (If you can hang a shower curtain, you can build our flower walls. You will need 2 people as they are pretty heavy) You can also pick up floral arches, but please note that some of these are picked up constructed and cannot be flattened in anyway. With either, you would need an SUV to pick them up. Feel free to message us with any questions.
Do you assist with Weddings within the LGBTQIA+ Community?
First and foremost, It breaks my heart that you even have to ask such a question in this day in time. We firmly believe that love is love and would absolutely love to celebrate your special day with you!
What is the booking process with your company?
We keep things super simple.
If you choose to move forward with booking one of our services, we will send a contract to you electronically for you to fill out over your mobile device or computer.
Upon contract completion, there is a non-refundable deposit due to retain our services for your wedding day.
Deposits are the following amounts:
Decor rental orders: $100.00 of your balance.
Month of Coordination Services: $250.00 of your balance.
Decoration Services: $225.00 of your balance.
Floral Arch/ Wall Setup/ Breakdown with Delivery/ Retrieval: $125.00 of your balance
The remainder of your balance is due two weeks prior to the event date.
Even after we contract, are we able to edit our decor rental list?
100%. We understand that vibes change. You can add/ edit your inventory list up until 30 days prior to your wedding date. Once the 30th day air has passed, no further edits can be made, and this includes Charger, plate and goblet counts. Your final balance will reflect your edits.
Prior to booking your services, can we speak over the phone?
Absolutely! We can schedule a 20 minute phone call most evenings other than on the weekends. It’s important to know that we are a great fit together.
